To help cargo owners, their insurers and shipping lines protect their bottom lines, OPTIMIZ introduces industry-first cargo claims automation platform.

London, United Kingdom, 25 June 2020 — OPTIMIZ, making cargo claims smarter announces today that it has launched its multi-sided digital platform which connects cargo owners and their insurers to shipping lines and other carriers with the goal of fostering predictive claims resolution to reduce claims cycles from many months to near instant with an upto 70% in cost savings on both sides.

Using automatic data extraction, it enables cargo owners to easily input claims information for an end to end guidance from lodgement through to settlement. OPTIMIZ’s claims tool supports the cargo owner with time bar prompts and automated dashboard case updates to ensure every user is empowered.

It enables shipping lines with its automatic triage functionality to eliminate the manual claims sorting processes and integrates digital self-evidence collection tools to simplify the entire process.

“Cargo claims is an opportunity to demonstrate a promise kept” said Kingsly Kwalar, founder and CEO of OPTIMIZ. “Nothing says I messed up and I am sorry as loud as the way you treat your customers when things go wrong. Looking into the future, the shipping line that would succeed in retaining a loyal customer base would be that which treats its customers claims fairly.”

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Click here for a free 2-months access. You can also see the user guide here.

About OPTIMIZ Ltd 

OPTIMIZ enables seamless cargo claims resolution in the logistics industry. The company’s deep industry knowledge, strong technological capabilities and drive for innovation leads the industry in data-first approach to cargo claims resolution. Headquartered in London, United Kingdom, OPTIMIZ is a spin – off from StilFresh, a cargo claims management company which has serviced hundreds of cargo insurance companies and international traders across the world.